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University Hotel And Suites Cleveland, Cleveland
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Key details
About the Hotel
3614 Euclid Ave,
Cleveland,
Ohio,
United States of America,
44115,
Ohio
University Hotel and Suites is located in the Central area of Cleveland, approximately 1 mile from the Rock and Roll Hall of Fame. This smoke-free hotel provides a comfortable stay with essential amenities for both leisure and business travelers. Its proximity to cultural highlights like the Agora Theater & Ballroom adds to its significance in the area. The property features a range of amenities including free WiFi and self-parking.
Location
The hotel is conveniently located just a 10-minute walk from the Children's Museum of Cleveland and 3 miles from Case Western Reserve University. It is also within 2 miles of key attractions like Rocket Mortgage FieldHouse and Progressive Field. Free self-parking is provided, and nearby public transport options offer easy access to other areas of Cleveland.
Rooms
Guests can choose from one of the 161 air-conditioned rooms, each equipped with a cable TV, desk, and refrigerator. Private bathrooms come complete with complimentary toiletries and hair dryers. Free local calls and coffee/tea makers are also provided in each room. The comfortable accommodations ensure a restful stay in the heart of Downtown Cleveland.
Eat & Drink
The hotel offers coffee and tea in common areas, as well as a bar/lounge where guests can unwind with their favorite drinks. While specific on-site dining options may not be detailed, the hotel's location presents various nearby eateries. Vending machines are available for quick snacks and refreshments. Guests will appreciate the access to diverse dining experiences in the local vicinity.
Leisure & Business
University Hotel and Suites features recreational amenities including an arcade/game room for family-friendly entertainment. Business travelers can benefit from services provided at the 24-hour front desk. The property also includes laundry facilities to enhance convenience during longer stays. Complimentary wireless Internet access keeps guests connected.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Secure Parking!
The on-site parking was well-lit and felt very secure, allowing me to relax without worrying about my vehicle.view full review
Comfy Beds!
I had an amazing night's sleep; the beds were incredibly comfy and provided just the right amount of support.view full review
Accessible Amenities
The hotel offered fantastic accessible amenities, making it a convenient stay for everyone.view full review
Great Room Setup!
The media facilities in the room were impressive, making it easy to unwind and enjoy my favorite shows.view full review
General
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Guest Parking
Refrigerator
Dining
Restaurant
Bar/ Lounge area
Children
Game room
Room features
Wi-Fi in rooms
Air conditioning
Sitting area
Bathroom
Free toiletries
Self-catering
Refrigerator
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
3614 Euclid Ave,
Cleveland,
Ohio,
United States of America,
44115,
Ohio
Map view
3614 Euclid Ave,
Cleveland,
Ohio,
United States of America,
44115,
Ohio
City landmarks
Museums
Rock & Roll Hall of Fame
1.8
mi
Stadiums
Progressive Field
1.3
mi
1 Center Ct
Quicken Loans Arena
1.4
mi
Market
West Side Market
2.5
mi
Mall
The Arcade Cleveland
1.5
mi
Casinos
JACK Cleveland Casino
1.6
mi
Museums
Great Lakes Science Center
1.8
mi
1089 E 9th St North Coast Harbor
USS Cod Submarine Memorial
1.6
mi
Museums
The Cleveland Museum of Art
2.6
mi
Museums
Children's Museum of Cleveland
2300 ft
Cleveland
Hope Memorial Bridge
1.9
mi
Mall
Cleveland Public Square
1.7
mi
Store
Heinen's of Downtown Cleveland
1.2
mi
Wolstein Center
1.0
mi
Events
Agora Theatre and Ballroom
2300 ft
Museums
Dunham Tavern
1.0
mi
Arbor Park Place Shopping Center
5300 ft
Long Beach
East 4th Street
1.5
mi
Mall
Tower City Center
1.7
mi
Church
Saint John African Methodist Episcopal Church
2900 ft
Church
Zion Lutheran Church
3500 ft
3751 Prospect Ave E
Sarah Benedict House and Garden
2300 ft
3615 Euclid Ave
Masonic Cleveland
2300 ft
Events
Singing Angeles -Masonic Temple
2300 ft
Sundial
2300 ft
Saint Paul's
2300 ft
Church
St. Paul Shrine
2300 ft
Refuge Baptist Church
2300 ft
Nearby
Singing Angels
200 ft
Masonic Auditorium
200 ft
Restaurants
Szechuan Gourmet
2400 ft
1735 E 36th St Near Payne Avenue
The Tea Lab
2300 ft
530 Euclid Ave Inside 5th Street Arcade
Map of Thailand
3200 ft
3710 Payne Ave
Koko Bakery
3200 ft
3710 Payne Ave # 102
Dagu Rice Noodle
3300 ft
3710 Payne Ave
Rising Grill Korean BBQ
3100 ft
3709 Payne Ave
Reviews and Ratings
Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
convenient location
friendly service
unpleasant room smell
subpar dining
5.0/10
Guest rating
Rooms
5.0
Location
5.9
Service
5.8
Dining
5.0
Guest reviews
5.0/10
based on 13 review
2/5
based on 192 review
4.5
4.5/10based on 210 review
#33 of 38 hotels in Cleveland based on Tripadvisor
Alan
United Kingdom,
April
2024
5.0/10
The hotel had rooms that smelled unpleasant, like a strange mix of baby powder and mold, giving a vibe like I stepped back in time to a run-down place reminiscent of a NYC SRO. The service was nice but had a slight hiccup with the out-of-order elevator. The location was convenient to the Cleveland Clinic, yet lacking nearby dining options. The dining experience was subpar with limited, unappealing food choices. The facilities were not up to par, with broken air conditioning and connectivity issues.
Rooms
5.0
The rooms had an off-putting smell and felt very run down, like they hadn't been updated in ages.
Service
7.0
The service was friendly and apologetic about the out-of-order elevator, trying to make the stay as pleasant as possible.
Location
5.0
The location was convenient for access to the Cleveland Clinic, but lacked nearby dining options and had some issues with noise and unwanted guests.
Dining
5.0
The dining experience was disappointing with limited and unappetizing food choices.
Facilities
5.0
The facilities were not up to standard, with broken air conditioning and poor connectivity.
convenient location
unpleasant room smell
Nina
United Kingdom,
February
2024
5.2/10
My stay at the hotel had its ups and downs. The rooms lacked proper heating and were not well-equipped with towels or toilet paper on my arrival, which was disappointing. The service staff seemed incompetent, inconsistent, disrespectful, and unreliable, but there were some friendly and helpful individuals as well. The location was actually very good, especially for those visiting the Cleveland Clinic, but the dining options were limited and not up to par. However, the hotel's facilities were decent overall.
Rooms
5.0
My initial room had no heat and was not prepared with essential supplies like towels and toilet paper.
Service
5.0
While some staff members were friendly and helpful, others were incompetent and disrespectful.
Location
8.0
The hotel's location is actually very good, especially for those with engagements at the nearby Cleveland Clinic.
Dining
5.0
The dining experience fell short with limited options and cleanliness concerns.
Facilities
6.0
The hotel's facilities were decent overall.
Mary
United States of America,
December
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms had a bad smell, with a mix of baby powder and mold, dust in corners, torn carpet, and the inconvenience of not being provided clean towels daily. However, the location was convenient, close to the Cleveland Clinic and easy to access. The service was lacking, with staff seen hanging out in front, not allowing early check-in, and needing renovations. The dining options were limited, but the nearby Playhouse Square was a plus.
Rooms
5.0
The rooms had a bad smell, dust in corners, torn carpet, and the inconvenience of not being provided clean towels daily.
Service
5.0
The service was lacking, with staff hanging out in front, not allowing early check-in, and needing renovations.
Location
8.0
The location was convenient, close to the Cleveland Clinic and easy to access.
Dining
5.0
The dining options were limited, but being near Playhouse Square was a positive aspect.
Facilities
5.0
The facilities need improvement, especially with room cleanliness and service.
Leslie
United Kingdom,
December
2023
5.0/10
I had a mixed experience at this hotel. The rooms were disappointing, reminiscent of a run-down NYC SRO with some missing essentials like curtains. On the bright side, the service was friendly and accommodating. Location-wise, it was convenient for accessing the Cleveland Clinic, but there were some unpleasant encounters with other guests. The dining options left much to be desired, although being close to the energy stadium was a plus.
Rooms
5.0
The rooms were run down and lacking basic amenities like curtains.
Service
8.0
The staff was super friendly and accommodating.
Location
6.0
The location was convenient for accessing the Cleveland Clinic.
Dining
5.0
The dining options were disappointing with limited choices.
Facilities
5.0
Facilities were subpar with encounters with unwanted guests.
Tim
United States of America,
November
2023
5.0/10
The hotel offers a convenient location near downtown Cleveland and attractions like the hospital and sports venues, but lacks nearby dining options and shows signs of need for renovations. The friendly service is a standout, though some facilities like dining and room amenities fall short on quality and freshness.
Rooms
5.0
The rooms had a strong smell of smoke and were run down, reminiscent of a NYC SRO experience.
Service
8.0
The service was very friendly, and they promptly changed our room upon request.
Location
6.0
The location near downtown Cleveland is suitable for those attending events or visiting the hospital, but lacks nearby eating establishments and cleanliness outside the hotel.
Dining
5.0
Limited dining options with subpar cleanliness and quality, lacking basic amenities like fridges and coffee makers.
Facilities
5.0
In need of updates and maintenance, with a lack of fresh food options and substandard conditions in dining areas.
Tim
United Kingdom,
October
2023
5.0/10
My stay at the hotel was a mixed experience. The room was quite loud, and I could hear noise from other rooms, which was a bit unsettling. Unfortunately, there were no curtains hung up, and I encountered some roaches, although the room was somewhat clean. The hotel, however, appeared quite worn out.
Rooms
5.0
The room was cleanish but unreally decrepit.
Service
5.0
The service was a bit of a rollercoaster. Initially, I had a horrible encounter with rude staff who kicked me out by 11 am sharp, insisting it was check-out time for all guests. On the upside, efforts were made to accommodate me eventually.
Location
6.0
The location was ok but nothing super exciting. It was somewhat close to downtown and convenient for my needs, despite some issues with Uber drivers finding the place.
Dining
5.0
Dining options were quite disappointing. There was very little to choose from except a nearby spot close to the energy stadium. The place serving only coffee and muffins was in poor condition.
Facilities
5.0
The facilities were minimal, to say the least.
Close to downtown
Unpleasant dining
Raymond
United Kingdom,
October
2023
5.0/10
Waking up to itching in various parts of my body was not the ideal start at the beautiful Holiday Inn near the Cleveland Clinic. The electrical and plumbing issues around the toilet didn't help either. The hotel's location is beneficial for hospital visits or catching a Cavs game, but the lack of dining options and difficulty in reaching staff were significant drawbacks.
Rooms
5.0
The rooms had both electrical problems and plumbing issues. Not the most comfortable stay.
Service
5.0
The service was incompetent, inconsistent, and unreliable. Checking for other accommodations felt like a better option.
Location
5.0
The only highlight is being close to the Cleveland Clinic. However, the lack of nearby eating establishments and challenges in reaching the hotel by phone were frustrating.
Dining
5.0
The food was not fresh, and the absence of basic amenities like a fridge or coffee maker was disappointing. Definitely not worth the money spent.
Facilities
5.0
The outdated hotel lacked modern facilities. A disappointing experience overall.
Nathaniel
United States of America,
October
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms seemed fairly clean, but there were some issues like a toilet that barely flushed and a noisy air conditioning unit. On top of that, there was a lack of extra toilet paper. However, the staff was excellent, especially during the second shift. The location was okay for us, as we had bikes to get around. The dining experience left much to be desired with limited options, but the Mediterranean food was a saving grace. Overall, the facilities were decent, but there were some drawbacks in terms of cleanliness and maintenance.
Rooms
5.0
The rooms were fairly clean but had some issues like a barely flushing toilet and a noisy air conditioning unit.
Service
9.0
The staff, especially during the second shift, was excellent.
Location
6.0
The location was okay for us, as we had bikes to get around.
Dining
7.0
The dining experience had its limitations with a lack of variety, but the Mediterranean food was a highlight.
Facilities
6.0
The facilities were decent overall, but cleanliness and maintenance could be improved.
Eileen
United Kingdom,
July
2023
5.0/10
The room I stayed in was quite run down, reminding me of my experience in an NYC SRO with electrical and plumbing issues, but it was spacious for the price paid. The service was friendly yet could benefit from more training, especially in shuttle booking. The location was decent but not exceptional, with some issues like a cheap bed and broken air-conditioning, although being close to Rascal House was a plus. The dining experience left much to be desired with limited options and a not-so-clean atmosphere. Overall, the facilities were lacking, but the price was fair for what was offered.
Rooms
6.0
The room I stayed in was quite run down and had both electrical and plumbing problems, but it was spacious for the price paid.
Service
7.0
The service was friendly but could benefit from more training, especially in shuttle booking.
Location
5.0
The location was decent but had some issues like a cheap bed and broken air-conditioning, although being close to Rascal House was a plus.
Dining
5.0
The dining experience left much to be desired with limited options and a not-so-clean atmosphere.
Facilities
5.0
The facilities were lacking overall.
Margaret
United States of America,
July
2023
5.0/10
The hotel's location was the only highlight, near the Cleveland Clinic, but the overall experience left much to be desired. The rooms, although decent for the price, were plagued by a bedbug infestation, making my stay uncomfortable. The service was unreliable and disrespectful, with staff kicking a guest out at 11 am for their check-out time. The dining options were severely lacking, with only coffee and a muffin available in a dirty area. The facilities were subpar, and the atmosphere felt clumsy and uninviting.
Rooms
5.0
The rooms were basic but decent for the price, but my stay was disrupted by a bedbug infestation that caused itching all over my body.
Service
5.0
The service was inconsistent, disrespectful, and unreliable, with staff behaving in an unprofessional manner.
Location
6.0
The hotel is the only highlight, near the Cleveland Clinic, but the area felt clumsy and was undetectable to Uber drivers.
Dining
5.0
The dining options were extremely disappointing, with limited choices and a dirty environment.
Facilities
5.0
The facilities were below par, contributing to an overall less-than-ideal stay.
Price
Service
Robert
United States of America,
July
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms were a bit run down and had a bad smell when we first entered, reminiscent of my stay in a NYC SRO. On the bright side, the service was nice, though some staff members were seen hanging out in front during breaks in t-shirts and smoking. The location was fine but had its drawbacks, like the lack of dining establishments nearby and difficulty for Uber drivers to find the place. The dining experience was subpar with limited and not fresh food options, but the hotel did have some fresh dishes available.
Rooms
5.0
The rooms were run down and had a bad smell when we first entered.
Service
7.0
The service was nice, with some staff members hanging out in front during breaks in t-shirts and smoking.
Location
5.0
The location was fine but had its drawbacks, like the lack of dining establishments nearby and difficulty for Uber drivers to find the place.
Dining
5.0
The dining experience was not really good, with limited and not fresh food options.
Facilities
5.0
The facilities were lacking in terms of dining options and room freshness.
Dave
United Kingdom,
June
2023
5.0/10
The hotel rooms were disappointing with bedbug infestation, dirtiness, and delays in check-in, but the service was accommodating. The location was average, and the dining experience fell short. The facilities were lacking in cleanliness and freshness.
Rooms
5.0
The rooms were dirty and infested with bedbugs. We had to wait until late afternoon for a room, which was not up to standard.
Service
7.0
The service staff were accommodating despite the room issues and delays.
Location
5.0
The location was average, not outstanding, and had some issues with accessibility for transportation services.
Dining
5.0
The dining options were disappointing with limited choices and poor cleanliness.
Facilities
5.0
The facilities lacked cleanliness and freshness, impacting the overall experience.
Michael
United Kingdom,
May
2023
5.8/10
My stay at the Holiday Inn, just a block away from the Cleveland Clinic, was a mixed experience. The rooms were run down to a level I haven't experienced since staying in a NYC SRO, but the location was very convenient. The service was nice with friendly staff, though there were some issues with the dining options. Overall, a decent stay with room for improvement.
Rooms
5.0
The rooms were warm and in need of renovation.
Service
7.0
The staff was friendly and accommodating, immediately addressing room issues.
Location
8.0
The location was very convenient, especially for those visiting the Cleveland Clinic.
Dining
5.0
The dining options were limited and not well-maintained.
Facilities
5.0
The facilities were basic and in need of upgrades.